Before the first online session
- Send the joining link well in advance
- Agree on a backup, such as a phone number, if the connection drops
- Confirm where the client will be, in case you need local emergency support
During the session
Check that the client can speak privately. Keep your own background neutral and your notifications off.
After the session
Write or review your note while the session is fresh, and set the next appointment before you close the call.